Frequently Asked Questions
1. Where can I find your products near me?
Although we carry a wide range of products, we don't have information about where they may be sold in your local area. We can ship our products to you throughout the continental United States.
2. Where are you located? Can I shop in store?
We are an online only gourmet food store, we don't have brick and mortar stores or local locations. We ship from Atlanta, GA.
3. My order arrived; the icepacks have thawed. What do I do?
This is a normal occurence during transit. Please refrigerate your items once you receive them.
Want just a Shipping Quote?
1. Place the items you wish to purchase in your Shopping Cart.
2. Go to checkout as a Guest (no registration is required, and no information will be saved).
3. In the Checkout Shipping Address area, enter ONLY your Shipping Address.
4. Click "Get a Shipping Quote".
Still have a question?
1. First select the subject of your message.
3. Next, type your message (750 character limit)
Other Contact Information
Phone: +1 (470) 925-1220 (We are open 9-5 EST (Atlanta GA time) Monday to Friday, excepting holidays.)
Mail correspondence can be directed to: 3370 Pathersville Road, Decatur GA 30034 USA
For foodservice professionals running a restaurant, caterer, hotel or retailers interested in setting up a wholesale account, please call 800-966-6172 or email [email protected].